What Personal Data do we collect?
We only collect the Personal Data we need in order to offer and support our Service and meet our legal and regulatory obligations, which may vary depending on our relationship with you.
Here is an overview of the Personal Data we collect from or about you:
Identity verification data: To verify your identity, we collect your name, address, phone, email, and other similar information. We may also require you to provide additional Personal Data for verification purposes, including your date of birth, the taxpayer or government identification number, or a copy of your government-issued identification. We may obtain information from affiliated and non-affiliated third parties, such as credit bureaus, identity verification services, and other screening services to verify that you are eligible to use our Services, and will associate that information with the information we collected from you. As part of our identity verification process, we uses Veriff to verify your identity by determining whether a selfie you take matches the photo in your government-issued identification. Veriff’s facial recognition technology collects information from your photos that may include biometric data, and when you provide your selfie, you will be asked to agree that Veriff may process biometric data and other data (including special categories of data) from the photos you submit and share it with us. Automated processes may be used to make a verification decision. Veriff’s privacy policy describes its collection, processing, storage, and use of your personal data in more detail. In lieu of Veriff, some users may choose to use globalID to verify their identity. GlobalID is a digital identity platform that allows users the ability to store their personal data securely on their devices and directly control who can access that data. GlobalID’s privacy policy describes its collection, processing, storage, and use of your personal data in more detail.
Address verification data: We use Trulioo to validate your physical address. Automated processes may be used to make a verification decision. The privacy policy describes the collection, processing, storage, and use of your personal data in more detail. We additionally may require further address verification and validation through our partner, Sumsub by requesting that you provide us with documentation verifying your physical address such as bank statements, utility bills, Internet/cable TV/house phone line bills, tax returns, council tax bill, and or government-issued certifications of residence. SumSub’s privacy notice describes its collection, processing, storage, and use of your personal data in more detail.
Financial data: In addition to identity verification, we may collect various information regarding your finances through third parties in order to be able to perform the transactions you request on the platform and to ensure compliance with regulatory requirements (e.g., anti-money laundering laws) and our own internal policies; in order for this to function, we must share some aspects of your Personal Data with these third parties. The information we receive from these third parties may include accounts you hold, balances, transactions, and a risk score. When linking your existing bank account to the platform, users in certain jurisdictions may use Plaid, a third-party service, to seamlessly link accounts, and in order to do so, information about your bank account is shared by Plaid with us. The collection and transfer of this information are subject to Plaid’s privacy.
Account activity data: We collect information about your transactions, payments from or to you, your other activities on our site or Service, and other details of products and services you have purchased from us.
Application use data: We may collect data on your interaction and use of our Service. This includes visits to our website or app, sign-up activity, your bank account, credit card, and other payment details to enable you to enter into transactions on the Service, along with any additional information you may disclose to our user support team in order to resolve problems you report.
Your device data: We collect and process your internet protocol (IP) addresses, your login data, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website or any of our software applications.
Marketing data: We collect and process your preferences in receiving marketing from us, your email address, including hashed identifiers derived from email addresses for the purposes of cross-device tracking for targeted advertising, and where you may have seen our advertisements.
Contact us for further inquiries